CRM stands for customer relationship management, and it is typically deployed in organizations as a dedicated software. While convenient, this old school method of deployment has some limitations, as it prohibits real-time collaboration and data consistency...
The fourth generation SAP CRM Cloud platform is designed to effectively modernize and streamline the old, static, sales-only focus of typical legacy CRMs. Supporting SAP’s end-to-end business approach, this fourth-gen CRM suite and cloud-based platform...
Customer satisfaction is important to your business. So, it makes sense to ensure that the customer journey is seamless and pleasant from start to finish and that you can successfully prioritize and meet the needs of your customers. SAP Service Cloud...
When considering SAP solutions, you will need to make sure that they are suitable for your business before implementing them. Only by working with SAP consulting companies can you truly verify the advantages of those solutions and make sure that they...
When you need a robust and scalable e-commerce platform, you can turn to solutions like SAP C/4HANA to get a cloud-based customer experience solution in one. Implementing it may help to simplify daily tasks and how they are accomplished, as it combines...
Marketing is one of the critical components to the success of your business. Without it, you will have difficulty getting the right customers. However, it is not enough that you know marketing. You need to make sure that it allows you to deliver personalized...
Most companies depend on their customers, but it is the loyal ones that help them thrive. For this reason, businesses are constantly finding ways to encourage customer loyalty, a term that applies when customers keep coming back to do business with a...
The quoting process can be critical to your business. It is one of the aspects that could break your chance to engage the customer and make them prefer your product or service over that of your competitors. To succeed, you need to be able to promptly...
Knowing which customers to engage with will help you promote your goods and services better and offer you more opportunities to sell. If you are having difficulty targeting your customers, SAP Marketing Cloud may be able to help. With this intelligent...
When you have field service personnel, it can be challenging to keep track of their progress and the quality of their work when you cannot discover these factors in real-time. A field service management solution can help, particularly the platform from...
With customer experience being one of the factors that determines business success, it is now all the important to invest in better platforms that can help you achieve higher customer satisfaction rates, while reducing churn, boosting employee satisfaction,...
Disrupting the CRM software marketplace, SAP C/4HANA is truly geared up to be the next greatest success for the SAP brand, providing one of the most robust CRM systems to date. With its formal introduction in the middle of 2018, C/4HANA is now proving...
